Field Service

Any company can manufacture products, but not every manufacturer can provide quality products and quality support. At Cyclonaire, our entire team is dedicated to relationships and long-standing commitment to our customers, throughout every aspect of what we do. This extends to our factory-trained technicians, experts in their field who are available to customers 24/7, 365 days a year. They provide full troubleshooting services, and assist in repairing any pneumatic conveying equipment.

These dedicated team members are well-versed in all aspects of pneumatic conveying—dense, semi-dense, and dilute phase conveying. Upon request, we can be there whenever needed to fine-tune your equipment to enhance the system’s operation and keep you getting the most out of our products.

For new equipment supplied by Cyclonaire or other manufacturers, a qualified Cyclonaire technician is recommended for commissioning your equipment once installation is complete. After commissioning, our service technician will conduct hands-on training for your maintenance and/or operations personnel, ensuring continuous effective operation throughout the equipment’s lifetime. We also offer classroom training in our world-class Cyclotech training facility, where you gain more in-depth knowledge of your equipment and pneumatic conveying. In this way, you have access to the decades of expertise and understanding of our team.

Need service? Access our Request for Service Form here. For an emergency or routine maintenance, you can always count on a Cyclonaire technician to be available to meet all of your requirements, anytime, anywhere.