Posted March 20, 2020
As the COVID-19 virus continues to spread, many businesses and organizations are taking precautions to help protect the health and well-being of their employees, customers, and the community at large. We want you to know that Cyclonaire is also taking the situation very seriously. We’re monitoring developments closely and reinforcing plans that would allow us to maintain operations even under potentially strained circumstances.
And while our service calls will be impacted by this situation, we are still open for business as usual for parts sales. If you have any parts needs to keep your own operations running smoothly, don’t hesitate to reach out. Our sales reps are standing by, ready and happy to help you.
We are following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions. Cyclonaire has implemented the following actions in response to COVID-19:
- We are encouraging team members to follow health authority best practices like frequent hand washing and staying home if they are feeling ill.
- We have implemented daily cleaning of work areas and high touch points in the workplace
- We have the appropriate leadership team constantly monitoring and meeting regularly to review the situation.
- We have suspended employee travel to high risk areas.
This last bullet point may have the greatest impact to Cyclonaire’s service customers, but we will try to minimize that impact. Given the unknown nature of this situation, we will continue to update you as further information becomes available.
Cyclonaire understands our customers may be implementing similar procedures that could impact our site visits. We request an open dialogue and two-way communication of such procedures to help minimize any confusion related to visiting your site.
Thank you for your patience and trust in us. We appreciate your business and are here to assist and accommodate your needs to the best of our abilities as we work through this difficult time.